Category Archives: Social media

Launching next week in London: Zingzam (not another Ning)

By Lee Wright | Published: April 23, 2010

Next week at Internet World 2010 in London we’ll launch a new community platform, Zingzam.  Created by Fife Ventures, a software development and systems integration boutique in London, the platform is designed for building and growing high-productivity, knowledge-centric communities
The major shake up at Ning last week has drawn new attention to this sector and [...]

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The company – customer disconnect

By Lee Wright | Published: September 29, 2009

A recent survey (link to slides) sponsored by PowerReviews, a company that provides a product review service, is another reminder of the disconnect between companies and their customers.
The surprising finding, as shown in the first chart below: Not the importance of reviews or the popularity of social media–Facebook, Twitter, and the like–but the very low [...]

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