Monthly Archives: March 2009

Misusing market research in assessing the demand for new services

In response to an article reporting the findings of a recent global study by Accenture in which it was claimed that consumer market research showed “. . . 54 percent indicating their don’t want or need mobile video services:”

“This is a great example of research that is not helpful in making investment and partnering decisions, [...]

Posted in Consumer behavior, Market research, Mobile applications, New product/service introduction, Uncategorized, Working with industry analysts, iPhone | Tagged , , , | Leave a comment

Inside one of the world’s largest analyst firms: “Let’s set up a call and see if we get some money out of them.”

In most categories today, traditional analyst firms play a smaller role than ever.
In 2005, however, while serving as the VP of marketing for a security start-up in Cambridge, we thought that commissioning global research from a well-known analyst firm would help the efforts of a large partner—they owned more than 150 companies around the world [...]

Posted in Working with industry analysts | Leave a comment